Frequently Asked Questions

 

It’s important for clients to ask the right questions when choosing a designer. To help, here we answer some of the most frequently asked questions we receive.

 

If there’s anything else you want to know, or for additional explanation, feel free to contact us.

 

How much does web design cost?

 

An obviously important question, but one that can’t be answered without specific details about the design project. Every company is different, so it makes sense to tailor a quote to individual needs.

 

Comparing the design profession to any other is by no means exact, but the, “How much for a website?” question is kind of like asking an estate agent, “How much for a house?”

 

What does the cost include?

 

Cost includes: a significant amount of time -- which spans over weeks or months depending on the complexity of the job, hosting with 1and1 web hosting service for at least 1 year and full ownership of the completed work, along with original files suitable for use across a wide range of media.

 

Designer X charges less than you. Can you match them?

 

Design is not a commodity.

Just as a client chooses a designer, the designer should choose the client. It’s up to the designer to work with those who value the service provided.

 

How long will the project take to complete?

 

At the beginning of each project the designer and client will set some delivery timeframes such as when initial ideas are to be expected and how long possible revisions may take. As each project is different, I wait until learning about client needs before providing a deadline. Depending upon complexity, identity projects can last from a few weeks in length to upwards of six months.

 

Can we talk on the telephone?

 

Absolutely. Our number is listed on the contact page, and I’m available between 9am and 4pm EST, Monday through Friday.

 

How do you accept payment?

 

With most design projects, I request a 50% downpayment prior to scheduling the work. This is payable by a number of methods: cash, check, or PayPal. All details are included in an initial invoice, and the remaining 50% is payable upon completion of the project.

 

Will you feature my new design in your portfolio?

 

I reserve the right to showcase designs in my promotional work, but it’s not guaranteed all will be included.

 

Thank you

 

Should you have any additional questions please drop me a message using the contact form here.  Plus, if you haven't already done so, you're more than welcome to browse through my portfolio.

Un·treed Stu·di·os: Design for the digital world;